Design Lead

Traveloka is Southeast Asia's lifestyle super app with a mission to fulfill the lifestyle aspirations of our users. Founded in 2012 by ex-Silicon Valley engineers, we set out to solve a central problem: simplifying travel from Indonesia to the world. That's how we became Indonesia's leading travel platform. Today we are so much more than that, our suite of products and services โ€“ spanning across travel, local services, and financial services โ€“ provides our users with an end-to-end solution for their lifestyle needs. From transportation to accommodations, attractions to eateries, and insurance products to financial services, we want to empower the region's fast-growing and highly aspirational consumers to enjoy new experiences and explore the world around them.

Traveloka is more than just a workplace. It's a dynamic environment centered around the people, where you grow to be the best version of yourselves, creating positive impacts on society, and empowering people to fulfill their lifestyle aspirations. Innovation, execution, and continuous development are the traits that Traveloka holds on to consistently.

๐ŸŽจ Job Description

The Design Lead manages all aspects of the design process, from research and ideation to creative conceptualization and design. He/She collaborates with stakeholders to research and develop cohesive design plans, create concepts, and oversee the development of prototypes.

As a team lead reporting to the Design Manager, he/she initiates design and research activities to be performed to enhance the core competence of his team members. He/She also works with a diverse group of internal and external stakeholders to ensure final design output meet the needs of the organization or customers.

He/She possesses good collaboration skills, partnering with internal and external stakeholders to develop creative design solutions that meet business objectives and goals, manages all aspects of the design process, from research, and ideation to creative conceptualization and design. The ability to delegate and lead design project teams towards successful adoption of new design ideas is essential for the Design Lead. He/She possesses a strong mastery of design fundamentals in their own field of specialization and can generate creative work that meets the requirements of stakeholders.

He/She is able to work on a small number of projects concurrently and deliver on expectations within deadlines with high level of changes and iterations required. In addition, he/she is up-to-date with the latest developments in the design and technology sectors, and is highly proficient in negotiation and problem-solving for the future.

๐Ÿคน๐Ÿป Skills

  • Overall 7~9 years of total work experience in the design domain, with at least 2 years of project management, or in a leadership position with a history of strong project management skills, well-versed in data-informed product design and development.
  • Minimum of 4 years as a hands-on Designer (education background could range from Visual Communication Design, UI/Interaction Design, Product Design, or any other relevant Design disciplines).
  • Portfolio that showcases design craft with deep understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passionate about design and storytelling.
  • A track record of mentoring high-performing interdisciplinary design teams.
  • The ability to form consensus across a broad, fast-moving organization through effective communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations).
  • Keen eye for details and of organized nature, highly motivated to problem solve, and the ability to calculate potential risks while anticipating unintended consequences.
  • Possess maturity in thinking big picture and combined with a deep sense of accountability, adaptability, and embracing ambiguity working in a fast-paced environment.
  • Fluency in English communications (both verbal and written).

Preferred qualifications:

  • Familiarity in using design systems and any other digital design, prototyping, and/or resource & project management tools.
  • Deep understanding of the eCommerce and/or digital travel and lifestyle industries, extra points for having successfully deliver products in/for the SE Asia and/or regional markets.

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