UX Writer

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. Since its founding in 2009, Tokopedia has been a force that pioneers digital transformation in Indonesia. Consistent in building a bridge to connect millions of people, we have now reached more than 99% of districts and empowered more than 14 million registered merchants across Indonesia.

Our vision is to build a Super Ecosystem where anyone can start and discover anything. To achieve that, we are working hand in hand with various strategic partners while also providing more than 500,000 payment points across Indonesia, and offering more than 40 digital products that simplify the lives of many.

We have grown rapidly and currently have more than 3,800 Nakama spread across several regions; Jakarta, Semarang, and Yogyakarta. In 2021, Tokopedia united with Gojek to become GoTo by combining e-commerce, on-demand, and financial and payment services. With a mission to empower progress, we continuously create a comprehensive ecosystem for daily life.

🎨 Job Description

  • Build communication strategy to maximize the value of Tokopedia products and design innovative, stunning, empathetic, and effective content based on the strategy
  • Gather user insights by conducting usability tests together with the Research & Development team to produce innovative products and improve the copy quality
  • Design a seamless user experience hand in hand with product designers and UX researchers
  • Collaborate closely with product managers, software engineers, business strategists, and other related stakeholders to solve users’ problems
  • Help multiple business units in designing meaningful UX copy and content plans

🤹🏻 Skills

  • Bachelor’s degree from any major who has the passion to solve users’ problems through UX writing
  • At least 1 year of experience as a UX writer or related field
  • Impactful portfolio of UX writing samples and style guidelines, that shows your prowess in design thinking
  • Well-versed in Bahasa Indonesia and English
  • Keen to details, able to empathize with the users
  • Excellent communication and project management skills
  • Implements critical thinking in problem-solving sessions

🍩 Benefit


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