UX Writer

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.

Our Product Design team, a sub-pod of the Commerce Enablement stream, is a family of 4 designers based in Indonesia. Working alongside the Product Research and Product Management teams, we oversee the user experience (UX) for all Commerce Enablement products. This involves participating in end-to-end design processes with peer researchers, designers, and the Product and Engineering teams.

🎨 Job Description

  • Work closely and under the supervision of your Writer lead, and follow the predefined process that has been set by the team
  • Understand the product briefs and present ideas/solutions to the team under the supervision of your Writer lead
  • Effectively deliver features and improvements in a well-defined scope
  • Proactively attend design reviews, give critiques accordingly, and seek feedback about their works
  • Proactively seek knowledge about UX
  • Participate in the end-to-end design process with peer researchers, designers, and product and engineering teams
  • Own your assigned streams and manage your own tasks
  • 🤹🏻 Skills

  • At least 2 years of experience in the UX / advertising / creative writing industry
  • Strong understanding of writing fundamentals, critical/creative/structured thinking skills, and a familiarity of product design/ design thinking frameworks in order to further develop your writing output
  • Excellent grammar skills in both English and Indonesian
  • A user-centric mindset in order to see things from their perspective, understand their concerns and feedback, and incorporate these insights into the work you produce
  • A drive to always find the root cause of an issue and validate your design - either through quantitative or qualitative research
  • Excellent communication skills in English, both verbal and written, to effectively collaborate with our international teams
  • Ability to work and communicate with stakeholders of varying seniority and backgrounds
  • Please attach your writing portfolios by follow the Gojek UX Writing Portfolio Guideline for fully assessment to your writing skills
  • 🍩 Benefit

    GoTo Financial

    Jakarta
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