BukuWarung helps MSMEs to manage their cash and credit transactions. Merchants receive 3x faster repayments and see increased cash flow due to the automatic payment reminders sent by the app. The app tracks all transactions including credit, expense, and sales, and helps merchants get cash flow visibility through business reports.
Senior UX Researcher’s role is to help everyone focus on the user. In this role, you will create understanding and empathy around user needs for your entire product team including designers, product managers and software engineers. You will do so by conducting primary research, exploring the behaviours and motivations of our users through methods like ethnography, surveys, usability testing and log analysis. Your research will help us create useful, usable and delightful new products and features for people as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentation on your findings.