UX Manager

Alterra is the leading business to business company tech company that provides a various services such as, bill payment aggregator, distribution network, promotional platform, tech academy, integrated government water system, attendance system, hotel and restaurant tax optimization system.

Alterra was first established in 2015 as Sepulsa. Today, Alterra has evolved into one ecosystem that offer a wide range of products with more than 20 millions transactions every month. Currently we also a business partners for 20 marketplaces. Our offices are based in Jakarta, Malang and Jambi with 500 team players (and counting!). Alterra also awarded as 2017’s best work place in Indonesia by Jobplanet.

🎨 Job Description

UX manager expected to be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technologies is essential. Ultimately, UX manager will make the product more user-friendly and intuitive to attract and retain the customer.

Area of Responsibility

  • User Research
    • Understand product specifications and user psychology
    • Conduct testing of sample applications, websites, and software to Assess user experience and ease of design
    • Use recent studies and findings to establish the best overall design elements to include in UX design experiences
    • Create surveys for research through various media platforms to gather feedback on user's ease of use and satisfaction interfacing on company websites and products
    • Identify customer responses and website data to examine high traffic web pages and determine why certain webpages perform better
    • Create an initiative way to solve UX problem
  • Wireframe & Prototyping
    • Build storyboards to conceptualise designs to accurately convey project plans to Product Manager and Stakeholders
    • Design the aesthetics to be implemented within a website or app, from the layout menus and drop-down options to colours and fonts allowing for interface edits as needed
    • Enhance the user experience by creating seamless navigation through various digital platform within the company
    • Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork
    • Communicate design ideas and prototypes to developer
  • Lead and manage the team to become as successful as possible
    • Has responsibilities to determine team OKR to ensure the team had the capability to achieve it and keep motivated
    • Has responsibilities to manage team priority to ensure the team has clear direction and priority
    • Champion and promote design thinking, research, and processes within an agile organisation to get the best outcome as possible
    • Communicate design expectations and interaction behaviours to Software Engineer and QA teams using the most appropriate tools and means available

    🤹🏻 Skills

    🍩 Benefit

    Alterra

    Jakarta
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