UX Designer

Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.
Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.

Fazz’s mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.

🎨 Job Description

  • Collaborating with the product, tech, other stakeholders teams, and also customers to collect, understand, and define requirements
  • Translating complex product requirements into easy-to-use and intuitive user flows
  • Producing the right design deliverables at the right time to enable product and tech team planning - conceptual ideas, user flows, user story maps, clickable prototypes, etc
  • Taking a data-driven approach to visual and interaction design decisions
  • Testing that design solutions through usability testing methods such as unmoderated testing, moderated testing, product analytics data, and A/B testing
  • Generating user testing insights, creative recommendations, and storytelling presentations that can drive design improvements and product roadmaps
  • Align with other teams to ensure that your research will have an impact on users, business goals, and the organization
  • Overseeing the maintenance and application of visual design standards
  • Identifying and troubleshooting UX problems
  • Advocating for exceptional user experience and empathy towards users across the organization
  • Adapting and innovating research methodologies and sharing with the team to help enrich the team’s skills and expertise

🤹🏻 Skills

  • Having a curiosity to empathize with users and a passion for improving people’s lives is a must
  • Has a bachelor’s degree in design, computer science, engineering, social science, or any related subject
  • Has at least 1 year of proven experience in producing sketches/wireframes, conducting qualitative research (in-depth interview, qualitative usability testing, etc.), conducting UI design process, and communicating the solutions to stakeholders
  • Understand the fundamental design process and principles
  • Familiar with design tools such as (but not limited to) Figma and Maze
  • Excellent critical thinking, problem-solving and collaboration skills
  • Skills in adopting behavioral models/frameworks are highly appreciated
  • UX portfolio of previous projects is a must
  • Professional fluency in both English and Indonesian is a must

🍩 Benefit


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