Senior UX Researcher

The Allianz Group is one of the world's leading insurers and asset managers with more than 92 million retail and corporate customers. In 2018, over 142,000 employees in more than 80 countries achieved total revenues of 131 billion euros and an operating profit of 11.5 billion euros for the group.

Allianz is one of the world’s largest investors, managing over 673 billion euros on behalf of its insurance customers while our asset managers Allianz Global Investors and PIMCO manage an additional 1.4 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold the leading position for insurers in the Dow Jones Sustainability Index. Asia is one of our three major growth regions. It is characterized by a rich diversity of cultures, languages and customs.

Allianz started its operations in Indonesia with a representative office in 1981. In 1989, Allianz established PT Asuransi Allianz Utama Indonesia, a general insurance company. Furthermore, Allianz entered the Indonesian life insurance market by opening PT Asuransi Allianz Life Indonesia in 1996. In 2006, Allianz Utama and Allianz Life Indonesia started sharia insurance business. Supported by more than 1,300 employees and a network of more than 20,000 sales professionals as well as bank partners and other distribution channels.

Today, Allianz in Indonesia is one of the leading insurance groups in the market trusted to protect more than 7 million insured. "The entire recruitment process at Allianz Indonesia is free of charge.

🎨 Job Description

  • Identifying features that bring actual value to customers
  • Collaborating on a global level with a variety of backgrounds in meetings and alignment sessions
  • Conducting research (qualitative and quantitative methods, moderating) to answer problems
  • Conducting requirement analyses with different stakeholders
  • Communicating the research result with a presentation to stakeholders, Scrum master, Product owner and Engineer team, making sure to have some feedback from them
  • Conducting and attending internal workshops
  • Checking and observing for UX compliance, including the consistency of Allianz's brand system to the app.
  • Increasing the usability of products and services by creating designs for interfaces
  • Creating wireframes to be handed off to UI Designers based on data / research

🤹🏻 Skills

  • Min. Bachelor Degree with field of study : Communication or Product Design, UI/UX Design, digital/multimedia, information system, Psychology, or related fields
  • Experience with UX Design/prototyping tools
  • Ability to execute and analyze UX research
  • Understand how to make research plan based on given problems
  • Understand user-centric design principles and data-driven design strategies for Web and mobile applications
  • Strong knowledge of graphic design and tools (is a plus)
  • Fluent : English

Personality Trait :

  • Focuses on people and prefers a fast-moving, changing environment
  • Communicative and pro-active in personal contact
  • A real team player and welcomes mutual feedback
  • Creative and empathetic
  • Problem-solving mindset with a 'then what' and 'why' mindset
  • Data driven

🍩 Benefit

Allianz

Jakarta
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