Product Researcher

TipTip is the platform of choice for content creators to engage their audience and monetize their interactions. As the creator economy grows across Southeast Asia, TipTip aims to accelerate creators' income-earning opportunities by introducing innovative ways for creators to engage directly with their supporters through interactive video sessions.

🎨 Job Description

  • Design and execute custom research to support the objective of the business
  • Design and execute a variety of research studies, including user testing, usability tests, concept tests, group discussions, deep interviews, etc.
  • Synthesize quantitative data with qualitative data to help drive product and design decisions
  • Partner with design, product, and marketing colleagues to understand business needs, and design appropriate research studies to generate user-focused insights
  • Finding weak points in the product, suggesting ways to fix them, and testing solutions with the users to get real feedback.

🤹🏻 Skills

  • 3 years of proven work experience as a Product Researcher or UX Researcher or similar role.
  • Knowledge of user research techniques, such as creating surveys, recruiting targeted participants, interviewing and usability testing participants, advocating research findings through written reports & oral presentations, and using various research methods (competitive analysis, concept testing, etc.)
  • Experience with usability testing tools such as Maze, Figma, etc.
  • Experience with analysis and data processing tools such as Google Workspace, etc.
  • Good communication skills in English and Bahasa
  • Attention to details
  • Critical thinking
  • Good Analytical skills

🍩 Benefit

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