Product Designer

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

At GoTo Financial, we are on a mission to improve the lives of the average Indonesian by making financial services simpler, more accessible and better. A key aspect of financial improvement is access to credit products which the consumer lending team within GTF is solving for. Today Lending products in GTF are available on Gojek app, Tokopedia app, the newly launched GoPay app as well as many online and offline merchants. As a designer on this team, you will get to design a rapidly growing financial product used by millions of Indonesians. We believe we are just at the start of a long journey which also means that there many user problems to uncover and solve via better product design.

🎨 Job Description

  • Work under the supervision of the product design lead and improve user experience towards a big goal to help the product reach its OKR
  • Define the product briefs and be able to present the ideas/solutions to the team under the supervision of the product design lead
  • Effectively deliver features and improvements in a well-defined scope
  • Define end-to-end wireframe and workflow for features using standard wireframing tools.
  • Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release.
  • Contribute to the team cadence discussion and make short presentations to the team, as well as present the team’s updates if needed
  • Responsible for getting the buy-in of your solution/ideas from stakeholders
  • Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal
  • 🤹🏻 Skills

  • At least 3 years of experience in product design related roles, or design for digital products.
  • Familiarity with data, ability to identify problem areas, mapping the user journey, and breaking problems into smaller chunks for ideation and refinement.
  • Experience with analytics tools to gather data from feature usage (funnel).
  • Possess a good knowledge of design fundamentals such as human-computer interaction theory, using and empowering others to use design thinking and other relevant frameworks in order to develop products.
  • Ability to create lo-fi and high-fi designs and the ability to design for scale and high maintainability.
  • Have good knowledge of the tools such as Figma, and Figjam, that are used in the design team, especially product design roles.
  • Knowledge of design validation, either through quantitative or qualitative research.
  • Excellent organizational skills. Facilitation skills are a plus
  • Have a collaborative mindset to be able to work with many stakeholders
  • 🍩 Benefit

    GoTo Financial

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