Product Designer

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

As a Product Designer on the GoTo PLUS Subscription Team, you will collaborate with cross-functional teams to design and optimize features and experiences that are part of our premium subscription offering that consists of the benefits across Gojek & Tokopedia. You'll have a hands-on role in shaping the future of our subscription products and creating user-centered designs that align with our brand and business objectives.

🎨 Job Description

  • Work closely and under the supervision of a senior product designer, and follow the predefined process set forth by the team
  • Able to comprehend the product briefs and be able to present the ideas/solutions to the team under the supervision of the product design lead
  • Effectively deliver features and improvements in a well-defined scope
  • Define end-to-end wireframe and wireflow for features using standard wireframing tools
  • Document the design process for each feature, such as research findings, ideations, usability tests, release, and monitor the impact after the product release
  • Contribute to the team cadence discussion and make occasional short presentations to the team, as well as present team’s updates if needed
  • Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal
  • 🤹🏻 Skills

  • At least 3 years of relevant experience in the product design industry
  • Familiar with data and can identify problem areas, further map out the user journey, and break the problems into smaller chunks
  • Use basic analytics tools to gather customer data (funnel)
  • Possess a good knowledge of design fundamentals, such as design thinking framework and other frameworks to develop products
  • Able to sketch the ideas into wireframes, learn how to make wireflow, and do wireframing for well-defined features
  • Good knowledge of the tools, such as Overflow, Miro, Sketch, Figma, or similar ones that are widely used by Product Designers
  • Knowledge of design validation, either through quantitative or qualitative research
  • Preferably some knowledge of service design and experience with working on mobile app design
  • 🍩 Benefit


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