Product Designer

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

The Merchant Platform Design team is a family of researchers, UX writers, product designers, illustrators and interaction design experts. We love coming together to create compelling experiences for our merchants. We explore, tinker, and invent new tools that allow our Merchants to scale and grow. It’s our job to ensure that we listen to and observe what our users want and make solutions they can trust and do business with.

In our free time, we love to discuss pop culture, science, conspiracy theories, horror stories, funny stories, and take naps (because who doesn't love a good nap?).Does this sound interesting to you? If you enjoy designing experiences for B2B use cases, we would love to talk to you. As the team expands, we also plan to experiment and rapid prototype with tools like IoT and AR/VR in the future, so if you have experience in that, we’d love to hear about that too!

🎨 Job Description

  • Work under the supervision of the product design lead and to improve user experience towards big goals to help the product reach their OKR
  • Define the product briefs and be able to present the ideas/solution to the team under the supervision of the product design lead
  • Effectively deliver features and improvements in a well-defined scope
  • Define end-to-end wireframe and wireflow for features using standard wireframing tools
  • Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release
  • Contribute to the team cadence discussion and make short presentation to the team, as well as present team’s updates if needed
  • Responsible to get buy-in of your solution/ideas from stakeholders
  • Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal

🤹🏻 Skills

  • At least 2 years of experience in the product design industry
  • Familiar with data and can identify problem areas, furtherly map out the user journey, and break these problems into smaller chunks
  • Use basic analytics tools to gather customer data (funnel)
  • Possess a good knowledge of design fundamentals such as design thinking framework and other frameworks in order to develop products
  • Able to sketch the ideas into wireframes, learn how to make wireflow, and do wireframing for well-defined features
  • Good knowledge of the tools such as Figma, Figjam, Overflow, Sketch, and other wireframing tools that are used in the design team, especially in product design roles
  • Knowledge in design validation, either through quantitative or qualitative research
  • Excellent organizational skills, project management, collaborative teamwork with a wide range of stakeholders

🍩 Benefit

Gojek

Jakarta
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