Product Designer - GoFood

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

Gojek Design envision and create products and services that meaningfully improve the lives of our users in 24+ products. We have continuously evolved our processes, improved the quality of our outcomes, expanded our reach within the organisation, and relentlessly advocated for our customers. Our aim are not only to design the products, but also to educate everyone around us on what design is, and why it makes sense to always start with the users, and work backwards.

🎨 Job Description

Product designers provide the user's point of view to the discussions and collaborate with the rest of the product team to ensure that users will end up with the best solution to the issue at hand. With a deep knowledge of how the technology works and interest in how users behave, the best product designers can answer any problem with a combination of well-defined flow, wireframes, information architecture, user journey, and/or storyboard.

What You Will Do

  • Work closely and under supervision of the product design lead, and follow the predefined process that set by the product team
  • Able to comprehend with the product briefs and be able to present the ideas/solution to the team under supervision of product design lead
  • Effectively deliver features and improvements in a well-defined scope
  • Define end-to-end wireframe and wireflow for features using standard wireframing tools
  • Document the design process for each feature, such as research findings, ideations, usability testings, release and monitor the impact after the product release
  • Contribute in the team cadence discussion and make occasional short presentation to the team, as well as present team’s updates if needed
  • Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal

🤹🏻 Skillls

  • Should have at least 1 year of experience in the product design industry
  • Familiar data and can identify problem areas, furtherly map out the user journey and break the problems into smaller chunks
  • Use basic analytics tools to gather customer data (funnel)
  • Possess a good knowledge of design fundamentals, such as design thinking framework and other framework in order to develop products
  • Able to sketch the ideas into a wireframes, learn how to make wireflow and do wireframing for well-defined features
  • Have a good knowledge of the tools, such as Overflow, Miro, Sketch and other wireframing tools that are widely used by Product Designers
  • Knowledge of design validation, either through quantitative or qualitative research

🍩 Benefit

Gojek

Jakarta
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