Junior Product Designer

As a Junior Product Designer at Xendit:

• Each day is a new opportunity for you to flex your problem-solving skills as you work on designing experiences that will make payments easier.
• You will collaborate closely with different product teams across the organization and be a part of their success.
• Use an iterative user-centered design process, which is thoughtfully guided by research and data. As a tight-knit group, we also have an open and curiosity-driven design culture that encourages feedback, forming fellowship with other creative minds, and growing professionally as designers.

Mission

Design delightful products that empower our customers to run and grow their businesses

Outcomes

1. Partner with product teams to design customer-facing applications and experiences on desktop and mobile web
2. Assist in user research, design sprints, usability testing, and customer journey workshops to help product teams do customer discovery and manage a tight feedback loop with their users and customers
3. Create wireframes, mockups, high-fidelity designs, and prototypes of your design solutions
4. Work closely with engineers, PMs, and business stakeholders to drive the end-to-end design process in your initiatives
5. Analyze qualitative (user feedback, CS tickets) and quantitative data (feature usage, user behavior) to help inform the broader product roadmap
6. Help our product teams capture and share their learnings across teams to continually refine and iterate our features
7. Do whatever it takes to make Xendit succeed

• Have at least 1 year of experience in a product design role including designing for web and mobile applications (or any relevant experience).
• Have the ability to work in a collaborative and fast-changing environment, in a team and individually.
• Possess a  good understanding of the customer journey and empathy map
• Are proficient in using any of the following: Sketch/ XD/ Figma
• Have the ability to conduct usability tests, synthesize findings, and put together actionable output and suggestions for implementation
• Have a good eye on colours, a basic understanding of colour psychology and interactions on emotions
• Speed to good quality output: Able to put together low-fi sketches, mid-fidelity wireframes to high fidelity mockups for review, within a reasonable timeframe
• Are a self-starter, thrive on autonomy and have proven you can push towards a goal by yourself,  and execute well under pressure
• Communicate well across teams
• Worked in the Financial Services sector or understand how payments work
• A background or educational qualifications in Human-Centred Design / Interaction Design/ Computer Science
• Worked for a high growth start-up before

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What we care about

• Solve for the customer first: You build what customers want. You think about what is right for customers, not what is easiest for you
• Demonstrate mastery of honey badgery: You make ambitious goals. Then execute…no matter what stands in the way. When knocked down, you get up
• Take on challenges willingly and can be trusted to execute: You can be trusted to get things done right the first time quickly. You hit your deadlines
• You’re like us: You smile a lot, think work is fun and don’t take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions. You follow the golden rule.
• You’re remarkable: People naturally talk about how awesome you are. If we can’t find someone who raves about you then it’s unlikely we will too.